Locked Out of Quire Account Permalink
If you cannot access your Quire account, the steps below cover the most common recovery scenarios.
Why Accounts Get Locked
Your account will be locked if the email address was not confirmed within 14 days after sign-up.
- You must confirm your email after registering.
- If not confirmed within 14 days, the account will be locked.
- The account will not be deleted immediately.
- Inactive accounts may be deleted after a long period of inactivity.
Regain Account Access
- Check your inbox for the confirmation email.
- If you cannot find it, check the Spam or Junk folder.
- If needed, choose to resend the confirmation email.
- Alternatively, update your account to use a different email address.
- Open the confirmation email.
- Follow the instructions inside to activate your account.
Note: If you cannot receive the confirmation email after resending it a couple of times, please reach out to us at [email protected].
Changed Google Domain
If you signed up using Google sign-in and later changed your Google domain:
- If you can still access the original email inbox, go to the password reset page.
- Reset your Quire password.
- Log in using your original email address and the newly created password.
- After logging in, go to Basic Account Settings.
- Update your email address to the new one if needed.
This will ensure continued access to your account.
Frequently Asked Questions
Why was my Quire account locked?
Accounts are locked if the email address is not confirmed within 14 days after sign-up. The account is not deleted right away, but inactive accounts may be removed after a long period of inactivity.
How do I regain access to a locked Quire account?
Check your inbox and spam folder for the confirmation email. If you cannot find it, resend it from the login page and follow the instructions to activate your account. If resending fails repeatedly, contact [email protected].
What should I do if I changed my Google domain and can no longer log in to Quire?
Go to quire.io/r/forgot to reset your Quire password using your original email address. After logging in, update your email in Basic Account Settings.